Privacy Policy
of JD-Link’s Official Website
-
Update
Date: Oct., 26, 2021
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Effective
date: Oct., 26, 2021
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This
privacy policy will help you understand:
a. In
order to ensure the normal operation of products and realize the core functions
such as login, search and etc., we will collect some of your necessary
information;
b. When
you log in, place an order, or use geographic location-based services, we may
collect personal private information such as name, contact information, address
book, geographic location and etc., based on legal requirements or necessity to
realize functions. You have the right to refuse to provide us with the above
information, or withdraw your authorization and consent to it. Please
understand that refusing or withdrawing the authorization and consent will cause
inability for you to use the relevant specific functions;
c. We
will store your personal information in the People’s Republic of China which is
collected and generated in the course of domestic operations in China, and will
not transmit the above-mentioned information abroad. We will only retain your
personal information for the period necessary for the purpose of providing the
“JD-Link official website” and relevant services;
d. Without
your consent, we will not share, provide, transfer or obtain your personal
information from a third party;
e. We
will strive to take reasonable security measures to protect your personal
information. In particular, we will use the methods common in the industry and take
our utmost commercial efforts to protect the security of your personal private
information;
Jiangsu
JD-Link International Logistics Co., Ltd. (hereinafter shortened as “we”) is
well aware of the importance of personal information to you and we will adopt
safe protection measures in accordance with laws and regulations to protect
your personal information and privacy security. Therefore, we have developed
this “Privacy Policy” and specially reminded you that: We hope you carefully read
and understand this privacy policy before using the “JD-Link official website”
and relevant services, and you can make appropriate choice in accordance with
the guidelines.
This
privacy policy will help you understand the following:
I. How we collect and use personal information
II. How we use Cookies and similar technologies
III. How we store personal information
IV. How we share, transfer, and publicly disclose personal
information
V. Your rights
VI. How we deal with children’s personal information
VII. How your personal information is transferred globally
VIII. How we update this privacy policy
IX. How to contact us
I. How we
collect and use personal information
In the
course of your using the “JD-Link official website” and its services, we will
collect information in accordance with the principles of lawfulness, fairness
and necessity. The information we collect or request you to provide will be
used to:
1. Ensure the normal basic operation of products; 2.
Realize various functions and services; 3. Optimize and improve the products
and services; 4. Ensure the safety of products, services and users; 5. Follow
the requirements of laws, regulations and national standards.
(I) Personal
information that we actively collect and use
As
follows, we will collect the information that you actively provide when you use
the service, and the information generated when you use or accept the services:
1. Ensure
the normal operation of “JD-Link official website” and relevant services
When
you use the “JD-Link official website” and relevant services, in order to
ensure the normal operation of the software and services, we will collect your
hardware model, operating system version number, software version number,
network access manner and type, operation log and other information. Please
understand that the above information is necessary and must be collected for us
to provide services and ensure the normal operation of our products.
2.
Enter the “JD-Link official website” and relevant services
(1) When
you enter the “JD-Link official website” and relevant services, you can create
an account by your mobile phone number, during which time you will receive the
SMS verification code sent by us, and the code will be used by the “JD-Link
official website” to verify whether your identity is valid.
(2) In
order to ensure the safety when you are using the “JD-Link official website”
and relevant services, the safety of the operating environment and the security
status of the identification account, and better safeguard the personal and
property safety of you or of other users or the public from infringement, you
can choose to provide us with a photo, nickname, name, ID card or other
identification, such as gender, age, industry, company, occupation, and
personal signature. We may use or integrate the above-mentioned
information provided by you, and with your authorization, we can obtain your
credit information and professional information from other third parties to
comprehensively assess your account safety and transaction risks, conduct
identity verification, monitor and guard against security incidents and so on. You can choose whether or not to fill in the above information in your personal
account information; if you provide the above information, the success rate of
information matching on the “JD-Link official website” may increase. If you
refuse to provide the above information, the success rate of information
matching on the “JD-Link official website” may decrease.
3.Provide you with search service
When
you use the search service of the “JD-Link official website”, we will collect the
keyword information, log records and etc. related to your search. In order to
provide an efficient search service, some of the aforementioned information
will be temporarily stored in your local storage device, and can show you the
content of search results and the search history.
4.Carry out marketing activities
When
you choose to participate in relevant marketing activities held by us, you may
need to provide your name, photo, ID card information, mailing address, contact
information, bank card number and other information. This information is useful
for us in publicizing the results of the activity, follow-up promotion, getting-in-touch
with you (for example, your personal phone number will be collected for us to
send message of user invitation, text message sharing and other marketing
activities), and give you physical gift or transfer money If you refuse to
provide these information, you may not be able to participate in the
corresponding activities, or you may not be able to receive gifts or transfers.
5.
Ensure the safety of products, services and users
In
order to conduct data analysis and better improve the services of the “JD-Link
official website”, we will collect your log information, including search
content, IP address, device information (including device model, device
identification code, operating system, system language, distinguish rate,
telecom operator, SIM attribution), as well as the frequency to use the software
and related services, crash data, overall installation, usage, performance data
and other information, to work out feature models and user portraits to provide
you with more personalized and convenient services. By using the browser
network storage mechanism and data cache of applications, we will collect the information on your device and store it
locally.
(II)
Processing of changes in the purpose of collecting and using personal
information
Please
understand that, with the development of our business, we may adjust and change
the functions and services provided by the “JD-Link official website”. By
principle, when the new function or service is related to scenarios such as
login, order placement, search, and recharging, etc., the personal information
collected and used will be directly or reasonably related to the original
processing purpose. In scenarios that the personal information collected and
used is not directly or reasonably related to the original processing purpose, when
we collect and use your personal information, we will separately explain to you
the content, scope and purpose of information collection through page prompts,
interactive procedures, website announcements, and signing of additional
agreements and others to obtain your consent.
(III) Personal
information that is legally exempt from the consent in information collection
and use
Please
understand that, as the relevant laws, regulations and national standards
stipulate, in the following situations, we may share, transfer, and publicly
disclose personal information without prior authorization and consent from the
subject of personal information:
(1) information
directly related to national security and national defense security;
(2)
information directly related to public safety, public health, and major public
interests;
(3) information
directly related to criminal investigation, prosecution, trial, and execution
of judgments;
(4)
information necessary for protection of subject of personal information or the
life, property and other major legal rights of other individuals but it is
difficult to obtain the consent of the information subject;
(5) personal
information that have been disclosed to the public by the information subject
him/herself;
(6)
information collected from legally publicly disclosed information, such as
legal news reports, government information disclosure and others;
(7)
information necessary for signing or performing a contract as you required;
(8)
information necessary for maintaining the safe and stable operation of the “JD-Link
official website” software and relevant services, such as searching and treating
the malfunctions of the “JD-Link official website” software and relevant
services;
(9)
information necessary for making legal news reports;
(10)
information necessary for academic research institutions to conduct statistical
or academic research based on the public interest, and at the same time, the
personal information contained have been de-identified for the purpose of providing
academic research or description results to the outside;
(11)
information related to the fulfillment of obligations stipulated by laws and
regulations;
(12) other
circumstances stipulated by laws and regulations.
In
particular, we remind you that if the information alone or the information
together with other information cannot identify your personal identity, it does
not belong to your personal information in the legal sense; if the information alone
or the information combined with other information can help identify your
personal identity, or when we use your other personal information together with
the data that cannot be linked with any specific personal information, this
information will be treated and protected as your personal information in
accordance with this privacy policy during the period which information are
used together.
II. Use
of cookies and similar technologies
(I)
Cookies and similar technologies are commonly used technologies on the
Internet. When you use the “JD-Link official website” and relevant services, we
may use relevant technologies to send one or more cookies or anonymous
identifiers to your device to collect and store information related to your
visit and use of this product, and further understand your preferences, conduct
consultation or data analysisimprove
product services, that is, user experience, or discover and prevent security
risks in time to provide you with better services. We use cookies and similar
technologies to realize the following functions or services:
1.
Ensure the safe and efficient operation of products and services
We may
set cookies or anonymous identifiers for authentication and security
safeguarding, so that we can confirm whether you log in the service in a safe
manner, or whether you have encountered illegal acts such as usurping or fraud.
These technologies will also help us improve the efficiency of our services and
increase the speed of login and response.
2. Help
you get a visit experience with more ease
Using
this type of technology can save you from repeating the steps and procedures of
filling in your personal information and entering search content (for example,
record search history).
(II) Our
platform may also contain some electronic images (hereinafter referred to as
\“single pixel GIF file\” or \“Network Beacon\”). Using network Beacon can
count users browsing the web or get an access to certain cookies. We will use
Network Beacon to collect information about your web browsing activity, such
as: Internet Protocol (IP) address, browser type, Internet Service Provider
(ISP), reference/exit page, operating system, date/time stamp, and click data
stream, etc.
III.
How we store personal information
(I)
Location to store information
In
accordance with the provisions of laws and regulations, we store your personal
information in People’s Republic of China that is collected and generated in
the course of domestic operations of China. At present, we will not transmit
the above-mentioned information aboard. If we transmit it aboard, we will obtain
your consent based on your free choice in accordance with the provisions of
laws and regulations.
(II) Storage
period
We only
retain your personal information for the period necessary for the purpose of
providing the “JD-Link official website” and relevant services. After that
period, we will delete or anonymize your personal information, except as
otherwise provided by laws and regulations.
IV. How
we share, transfer, and publicly disclose personal information
(I)
Except for the following circumstances, we will not share your personal
information with others:
1.
Sharing after obtaining the explicit consent: after obtaining your explicit
consent, the “JD-Link official website” will share the information within the
scope of your authorization to a third party designated by you.
2.
Sharing under statutory circumstances: the “JD-Link official website” may share
your personal information with outsiders in accordance with the provisions of
laws and regulations, the needs of resolution of litigation and dispute, or the
requirements of administrative and judicial organs put forward in accordance
with laws.
3. Sharing
with affiliated companies of the “JD-Link official website”: your information
may be shared in affiliated companies of the “JD-Link official website”. For instance,
for businesses that share one account system, we will share your account
information (account, password, nickname and other basic user information) with
our affiliated companies; for the purpose of maintaining platform order,
protecting receipts or other users’ legal rights, we will share your violations
of laws, contracts, and platform rules with our affiliated companies. We will
only share necessary personal information in accordance with the stated purpose
in this privacy policy. We will obtain your authorization and consent before we
share your personal private information or our affiliated companies change their
purpose of using and processing personal information.
4.
Sharing with business partners: the “JD-Link official website” may share your
personal information with partners and other third parties to ensure the smooth
completion of the services we provide for you. However, we will only share your
personal information for legal, legitimate, necessary, specific, and clear
purposes, and will only share personal information necessary to provide
services. Our partners include:
(1) The
third party whose service you use through the “JD-Link official website”
platform. We will share your personal information with the third party that
provides the service in accordance with the content to share as listed in this privacy
policy.
(2) Authorized
partners for advertising and analysis services. We will entrust these partners
to process the information related to advertising coverage and effectiveness,
but will not provide your personal information which can identify your identity,
or we will anonymize this information so that it will not help identify your
identity. Such partners may combine the above information with other data of
them and the shipping area to implement the advertising services or
decision-making suggestions entrusted by us.
(3) The
third party whose marketing and promotion activities held by itself or jointly
held by it and the “JD-Link official website” that you participate through the “JD-Link
official website” platform. We need to share your name, ID number, and mobile
phone number, delivery address, bank card number, or other necessary
information with the third party to facilitate it in statistics on activity
participation and awards, so as to send you and bind for you the coupons you
earn, give other rights and interests, and send your prizes by post.
(4) Suppliers,
service providers or other partners. The “JD-Link official website” may share
your personal information with the third parties that provide support for our
functions, mainly the third parties that provide us with infrastructure technical
service, real-name verification service and other identity verification
services, facial recognition service, payment service, data processing service
and etc. We share the information out of the purpose of realizing functions of
products and services. For example, we need to share your name and ID number
with real-name verification service providers for real-name verification; or we
need to share with facial recognition service providers your facial recognition
features and name and ID number so as to confirm whether you are using the
service in person; or we need to share your order number and order amount with the
third-party payment institution to confirm your payment instruction and whether
you have completed the payment or not, etc.
We will
sign strict confidentiality agreements with companies, organizations and
individuals with which we share personal information, requiring them to use personal
information in strict accordance with purposes stated in this privacy policy
and take necessary confidentiality and security measures for the procession of
personal information.
(5) The
counterparty of your transaction or the interested third parties related to
you. In order to protect your legitimate rights and interests, when assisting
in handling transaction troubles or disputes related to you, we may provide
your counterparty or interested third parties with information necessary to
resolve transaction troubles or disputes.
(II) In the
event of changes such as acquisitions, mergers, reorganizations, etc., we will
require the subjects after the changes to abide by this privacy policy and
perform the original responsibilities and obligations of the subjects before
the changes. If the changed subject needs to change the purpose of using
personal information, we will require it to obtain your explicit consent in
advance. Internally, in previous acquisitions and mergers, the processing and
protection of data (including user data) managed by the acquired and merged
objects are required to conform to the same standards and requirements as the
self-owned data of the “JD-Link official website” .
(III) We will abide by relevant laws and regulations and
keep your personal information confidential. We will not publicly disclose your
personal information to third parties unless we have obtained your explicit
consent or authorization in advance, or the public disclosure is required by
laws, or the information to be publicly disclosed is processed for de-identification/anonymization.
(IV) In addition, in accordance with relevant laws, regulations and national
standards, in the following situations, we may share, transfer, and publicly
disclose personal information without prior authorization and consent of the
personal information subject:
(1) information
directly related to national security and national defense security;
(2)
information directly related to public safety, public health, and major public
interests;
(3)
information directly related to criminal investigation, prosecution, trial, and
execution of judgments;
(4)
information necessary for protection of subject of personal information or the
life, property and other major legal rights of other individuals but it is
difficult to obtain the consent of the information subject;
(5) personal
information that have been disclosed to the public by the information subject
him/herself;
(6) information
collected from legally publicly disclosed information, such as legal news
reports, government information disclosure and others;
(7)
information related to the fulfillment of obligations stipulated by laws and
regulations.
V. Your
rights
In
accordance with relevant laws, regulations, and standards of China, as well as
common practices in other countries and regions, we guarantee that you exercise
the following rights with respect to your personal information:
(I) Access
your personal information
You
have the right to access your personal information, except for exceptions stated
by laws and regulations. If you want to exercise your data access right, you
can do so by yourself as the following:
Account
information: If you want to access or edit the personal information in your
account and change your password, you can inquire, access, and correct it in
the “Personal Center” and “More Settings” functions on the “JD-Link official website”.
If you
are unable to access this personal information through the above link, you can call
the customer service phone at any time and we will solve your problems and meet
your needs in a timely manner.
(II) Correct
your personal information
When you
find that your personal information we process is wrong, you have the right to
ask us to make corrections. You can apply for correction by calling the customer
service phone.
(III) Cancel
your account
If you
want to cancel your account on the “JD-Link official website” for personal
needs and no longer need the “JD-Link official website” to provide you with
services, you can enter the customer service center interface to contact us or
call the customer service team to request the cancellation of your account. We
will promptly delete your personal information or anonymize your personal
information after you cancel your account.
(IV) Change
the scope of your authorization
For the
completion of each function for business, some basic personal information is necessary
(see “Part One” of this privacy policy). For the collection and use of personal
information separately collected, you can give or withdraw your authorization
and consent at any time. You can change the scope of information we will
further collect upon your authorization or withdraw your authorization by
turning off the device function, etc.:
After
you withdraw your consent, we will no longer process the corresponding personal
information. However, your decision to withdraw consent will not affect the
previous processing of personal information based on your authorization.
(V)
Complaints and reports
You can
make a complaint or report in line with the relevant systems we have publicized.
If you believe that your personal information rights may be infringed, or you
find clues of infringement against your personal information rights (for
example, if you believe that our collection of your personal information
violates the law or the agreement between us), you can enter the customer
service center interface or call the customer service phone to contact us.
After verification, we will promptly respond to your complaints and reports.
(VI) Automatic
decision-making on constraint information system
For
some functions of businesses, we may use non-manual automatic decision-making
mechanisms to make decisions. If these decisions significantly affect your
legitimate rights and interests, you have the right to request an explanation
from us.
For
your reasonable request, we do not charge fees by principle, but for repeated
requests or requests that exceed reasonable limits, we will charge fees
depending on the circumstances. For the requests that are unreasonably
repeated, or require too many technical means (for example, a new system should
be developed or the existing practices be fundamentally changed), or bring
risks to the legitimate rights and interests of others, or are very impractical
(for example, information stored on
backup tapes is involved), we may reject them.
In the
following situations, we will not be able to respond to your requests in
accordance with the requirements of laws and regulations:
1.
Related to national security and national defense security;
2.
Related to public safety, public health, and major public interests;
3.
Related to criminal investigation, prosecution and trial, etc.;
4.
There is sufficient evidence to show that you have subjective malice or abuse
of rights;
5. The
response to your request will cause serious damage to the legitimate rights and
interests of you or other individuals or organizations.
VI. How
we deal with children’s personal information
Our
products, website and services mainly serve for adults. Without the consent of
their parents or guardians, children are not allowed to create their own user
accounts.
For
children’s personal information collected upon the consent of their parents, we
will only use or publicly disclose their personal information when it is permitted
by laws, or we have obtained the parent or guardian’s explicit consent, or it is
necessary to protect the children.
In
spite of difference in definition on children according to local laws and
customs, we treat anyone under the age of 14 as a child.
If we
find that we have collected children’s personal information without obtaining
the consent from verifiable parent in advance, we will try every means to
delete the relevant data as soon as possible.
VII.
How your personal information is transferred globally
By
principle, the personal information that we collect and is generated within the
territory of the People’s Republic of China will be stored in the territory of
the People’s Republic of China.
Since
we provide products or services through resources and servers all over the
world, this means that after obtaining your authorization and consent, your
personal information may be transferred to the overseas jurisdiction of the
country/region where you use the products or services, or receive visits from
these jurisdictions.
In such
jurisdictions, possibly, there are different data protection laws or there are even
no relevant laws. In such cases, we will ensure that your personal information
is sufficiently and equally protected within the territory of the People’s
Republic of China. For example, we will obtain your consent on cross-border
transfer of personal information, or take security measures such as data
de-identification before cross-border data transfer.
VIII.
How we update this privacy policy
We may
make adjustments or changes on this privacy policy in due course. Any update to
this privacy policy will be posted on our website by marking the update time.
Unless otherwise stated in mandatory provisions in laws, regulations or
regulatory provisions, the content of adjustments or changes will take effect 7
days after notification or announcement. If you continue to use any of the
services we provide or visit our related websites after the adjustments or
changes of this privacy policy, we believe that this means that you have fully
read, understood and accepted the adjusted or revised privacy policy and you are
willing to follow the constraint provisions.
IX.
How to contact us
1.
If you have any questions, comments or suggestions about the content of this
privacy policy, you can contact us by the customer service of this website at
any time. You can also send your questions, comments or suggestions to
liudanping@jd-link.com.
2.
If you are dissatisfied with our response and believe that our processing behavior
on personal information has harmed your legal rights and interests, you can
report to the regulatory authorities of cyberspace, telecommunications, public
security, industry and commerce, etc., or file a lawsuit to the People’s Court
of Xinwu District, Wuxi City, Jiangsu Province, China.
